{"id":11415,"date":"2021-10-25T15:00:24","date_gmt":"2021-10-25T14:00:24","guid":{"rendered":"https:\/\/www.franchiselocal.co.uk\/news\/?p=11415"},"modified":"2022-01-27T10:50:56","modified_gmt":"2022-01-27T10:50:56","slug":"optic-kleer-achieves-5-star-franchisee-satisfaction-status","status":"publish","type":"post","link":"https:\/\/www.franchiselocal.co.uk\/news\/optic-kleer-achieves-5-star-franchisee-satisfaction-status\/","title":{"rendered":"Optic-Kleer achieves 5 Star Franchisee Satisfaction Status"},"content":{"rendered":"<span class=\"span-reading-time rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Reading Time: <\/span> <span class=\"rt-time\"> 2<\/span> <span class=\"rt-label rt-postfix\">minutes<\/span><\/span><p>With hundreds of franchisors all shouting about how good their training and support is, it\u2019s difficult to stand out from the crowd and hard for prospective franchisees to identify the best franchise opportunities.<\/p>\n<p>WorkBuzz already recognises exceptional franchisors through the <strong>Best Franchise Awards<\/strong>, the <strong>5 Star Franchisee Satisfaction<\/strong> builds on this, helping to differentiate outstanding franchisors.<\/p>\n<p><strong>How it works:<\/strong><\/p>\n<p><strong>WorkBuzz<\/strong> invite existing franchisees to complete their confidential online Franchise Satisfaction Benchmark survey. They guarantee that franchisees\u2019 responses will be confidential, so they can provide honest feedback. On average 79% of franchisees complete the survey.<\/p>\n<p>They then use this feedback to help franchisors to benchmark their training and support against other franchisors, identify key priorities and, over time, strengthen their relationships with franchisees and their support package.<\/p>\n<p>What <strong>WorkBuzz<\/strong> measure to award <strong>5 Star Franchise Satisfaction <\/strong>status:<\/p>\n<ul>\n<li><strong>Training and Support &#8211; <\/strong>The training, mentoring and support that helps franchisees to establish, maintain and grow their businesses<\/li>\n<li><strong>Franchise System &#8211; <\/strong>The competitiveness of the products \/ services and proven business model<\/li>\n<li><strong>Culture &amp; Relationships &#8211; <\/strong>The culture and ongoing relationships with franchisees<\/li>\n<li><strong>Leadership &#8211; <\/strong>Franchisor\u2019s leadership and maintenance of franchise system standards<\/li>\n<li><strong>Overall Satisfaction &#8211; <\/strong>How it\u2019s compared to franchisees\u2019 expectations and whether they would recommend the franchise<\/li>\n<\/ul>\n<p><strong>So what did the Optic-Kleer franchisees, who took part in the survey, feel were the best things about their franchise?<\/strong><\/p>\n<ul>\n<li>A great brand<\/li>\n<li>All necessary equipment provided<\/li>\n<li>Back up and support from head office, with total commitment to improve the brand.<\/li>\n<li>Be my own boss. Work life balance<\/li>\n<li>Being appreciated for doing an excellent job.<\/li>\n<li>Choosing the hours you want to work.<\/li>\n<li>Computer system in place<\/li>\n<li>Control my own time \/ destiny<\/li>\n<li>Customers come to me, I don&#8217;t have to hard sell<\/li>\n<li>Earning a very good living in a stress free environment without working crazy hours<\/li>\n<li>Easy to contact &amp; effective communication<\/li>\n<li>Enables you as an individual the freedom to manage sales\/marketing in the way you wish.<\/li>\n<li>Established company where everyone is friendly and approachable<\/li>\n<li>Freedom to choose hours of working to enable work\/life balance<\/li>\n<li>Freedom to plan your own work\/life balance<\/li>\n<li>Full control<\/li>\n<li>Good earning potentials<\/li>\n<li>Good support<\/li>\n<li>Great customer Feedback and satisfaction<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>With hundreds of franchisors all shouting about how good their training and support is, it\u2019s difficult to stand out from the crowd and hard for prospective franchisees to identify the best franchise opportunities. WorkBuzz already recognises exceptional franchisors through the Best Franchise Awards, the 5 Star Franchisee Satisfaction builds on this, helping to differentiate outstanding [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":11416,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1316,97],"tags":[],"class_list":["post-11415","post","type-post","status-publish","format-standard","has-post-thumbnail","category-optic-kleer","category-automotive-franchises"],"acf":[],"jetpack_featured_media_url":"https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2021\/10\/2021-Winner-5-Star-Franchisee-Satisfaction.png","_links":{"self":[{"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/posts\/11415","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/comments?post=11415"}],"version-history":[{"count":0,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/posts\/11415\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/media\/11416"}],"wp:attachment":[{"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/media?parent=11415"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/categories?post=11415"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/tags?post=11415"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}