{"id":13165,"date":"2022-02-10T12:00:57","date_gmt":"2022-02-10T12:00:57","guid":{"rendered":"https:\/\/www.franchiselocal.co.uk\/news\/?p=13165"},"modified":"2022-02-10T10:59:32","modified_gmt":"2022-02-10T10:59:32","slug":"roy-bowen-10-years-of-aspray-wakefield","status":"publish","type":"post","link":"https:\/\/www.franchiselocal.co.uk\/news\/roy-bowen-10-years-of-aspray-wakefield\/","title":{"rendered":"Roy Bowen: 10 Years of Aspray (Wakefield)"},"content":{"rendered":"Reading Time: <\/span> 2<\/span> minutes<\/span><\/span>

We recently caught up with Aspray (Wakefield) franchisee, Roy Bowen, who talked about the decade he has shared with Aspray.<\/p>\n

A lot can happen in a decade. The smile on Roy\u2019s face as he tells stories of the claims he has managed, the people he has met and the events he has taken part in over the past ten years really sums up how much he has enjoyed his franchise experience.<\/p>\n

\u201cIt was a memorable day when I joined. The eleventh of the eleventh 2011.\u201d Roy said. \u201cAnd I\u2019m still looking ahead.\u201d<\/p>\n

After being made redundant in 2011 following a 25 year career in engineering, Roy found himself looking for something new that would fit his \u2018just in time\u2019 management skills. When he spotted the Aspray advert in the Daily Mail, Roy knew it was the opportunity for him. Now ten years later, Roy feels like the job is second nature to him. Despite this, he admitted that all claims are different and bring along new challenges allowing him to constantly grow and learn.<\/p>\n

Going into his eleventh year, Roy has more work than ever before. \u201cI\u2019m busier now than I\u2019ve ever been. I can\u2019t believe how busy I am. I guess it\u2019s easier when you\u2019ve been around longer, people know you are there and are more comfortable coming to you and asking questions.\u201d<\/p>\n

\"Roy<\/p>\n

It\u2019s easy to tell that Roy wants to grow his business, aiming to bring on staff to manage his admin and accounts. Hs intention is to free up his time allowing him to focus solely on the claims management aspect of the role, ensuring the policyholder is well looked after and their claim is handled swiftly and efficiently.<\/p>\n

His passion for helping the policyholder is evident in everything Roy has done throughout his time with Aspray and his belief in the service is testament to his longevity. \u201cIf you want to help people and help them at a time that they are in a crisis and get them through it, Aspray works. There should be an Aspray person available for everyone when they have a property claim.\u201d<\/p>\n

Thinking back to 2011 when it all started, Roy talked of how different Aspray was at that time. \u201cThe professionalism, the support and the whole setup of Aspray is much better and much smarter. It\u2019s evolved in a progressive way. It\u2019s grown and got better.\u201d<\/p>\n

However, one thing Roy is adamant has not changed at Aspray is the core value of helping the policyholder. \u201cWhen I started with Aspray, James (Aspray\u2019s Managing Director) said to me, when we handle these claims, we treat each policyholder as if they are a member of our own family. And that\u2019s what I still do today. That practise has not changed.\u201d<\/p>\n

As one of Aspray\u2019s longest serving franchisees, Roy acknowledged that the best bit of the job is that, even after ten years, it still brings a smile to his face. \u201cIt\u2019s seeing people satisfied, happy and resolved and knowing that over the ten years you\u2019ve helped people get back to their life. You see the homeowner, or policyholder satisfied and smiling, or you that the claims has caused them the minimum inconvenience, that\u2019s what you have achieved for them.\u201d<\/p>\n

It has certainly been an eventful decade for Roy and his franchise. We can\u2019t wait to see what the next one brings.<\/p>\n","protected":false},"excerpt":{"rendered":"

We recently caught up with Aspray (Wakefield) franchisee, Roy Bowen, who talked about the decade he has shared with Aspray. A lot can happen in a decade. The smile on Roy\u2019s face as he tells stories of the claims he has managed, the people he has met and the events he has taken part in […]<\/p>\n","protected":false},"author":8,"featured_media":13166,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1476,62],"tags":[],"class_list":["post-13165","post","type-post","status-publish","format-standard","has-post-thumbnail","category-aspray","category-home-improvement-franchises"],"acf":[],"jetpack_featured_media_url":"https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2022\/02\/ProfilePics_RoyBowen-01.png","_links":{"self":[{"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/posts\/13165","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/comments?post=13165"}],"version-history":[{"count":0,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/posts\/13165\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/media\/13166"}],"wp:attachment":[{"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/media?parent=13165"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/categories?post=13165"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/tags?post=13165"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}