{"id":18722,"date":"2023-05-30T14:00:42","date_gmt":"2023-05-30T13:00:42","guid":{"rendered":"https:\/\/www.franchiselocal.co.uk\/news\/?p=18722"},"modified":"2023-05-30T09:33:12","modified_gmt":"2023-05-30T08:33:12","slug":"focalpoint-case-study-executive-discovers-how-to-have-productive-coaching-conversations-with-his-team","status":"publish","type":"post","link":"https:\/\/www.franchiselocal.co.uk\/news\/focalpoint-case-study-executive-discovers-how-to-have-productive-coaching-conversations-with-his-team\/","title":{"rendered":"FocalPoint Case Study: Executive discovers how to have productive coaching conversations with his team"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_89 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #101010;color:#101010\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #101010;color:#101010\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"#\" data-href=\"https:\/\/www.franchiselocal.co.uk\/news\/focalpoint-case-study-executive-discovers-how-to-have-productive-coaching-conversations-with-his-team\/#company-profile\" >COMPANY PROFILE<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"#\" data-href=\"https:\/\/www.franchiselocal.co.uk\/news\/focalpoint-case-study-executive-discovers-how-to-have-productive-coaching-conversations-with-his-team\/#challenges\" >CHALLENGES<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"#\" data-href=\"https:\/\/www.franchiselocal.co.uk\/news\/focalpoint-case-study-executive-discovers-how-to-have-productive-coaching-conversations-with-his-team\/#solutions\" >SOLUTIONS<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"#\" data-href=\"https:\/\/www.franchiselocal.co.uk\/news\/focalpoint-case-study-executive-discovers-how-to-have-productive-coaching-conversations-with-his-team\/#results\" >RESULTS<\/a><\/li><\/ul><\/nav><\/div>\n<span class=\"span-reading-time rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Reading Time: <\/span> <span class=\"rt-time\"> &lt; 1<\/span> <span class=\"rt-label rt-postfix\">minute<\/span><\/span><h3><span class=\"ez-toc-section\" id=\"company-profile\"><\/span><strong>COMPANY PROFILE<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>An executive at a commercial and residential real estate company.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"challenges\"><\/span><strong>CHALLENGES<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>The client had a corporate leadership role where he was required to coordinate and deal with multiple owners of franchises in the franchise network of the real estate company. He was finding it difficult to influence and manage his relationships with some strong personalities he was encountering in the field and internally in headquarters with his management team.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"solutions\"><\/span><strong>SOLUTIONS<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>We did some one-on-one sessions using the Navigational Conversations program, which teaches a specific structure for executives to have coaching conversations with their teams and outside partners. Providing the client with a structured coaching and feedback model gave him great confidence in approaching challenging situations.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"results\"><\/span><b>RESULTS<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>The client implemented the coaching and feedback models into his mindset so that it became his usual way of approaching discussions he needed to have. He felt much more confident and more able to address difficult situations confidently. We held several follow-up sessions to review the programs&#8217; finer points and ensure a thorough understanding. Here\u2019s what the client had to say regarding our coaching sessions: &#8220;I\u2019ve been coaching a handful of our top performers for the past few months 1&#215;1. I reread my notes carefully to ensure I adhere to the principles and framework.&#8221;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>COMPANY PROFILE An executive at a commercial and residential real estate company. CHALLENGES The client had a corporate leadership role where he was required to coordinate and deal with multiple owners of franchises in the franchise network of the real estate company. He was finding it difficult to influence and manage his relationships with some [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":18721,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[30,1536],"tags":[],"class_list":["post-18722","post","type-post","status-publish","format-standard","has-post-thumbnail","category-business-franchises","category-focalpoint-uk"],"acf":[],"jetpack_featured_media_url":"https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2023\/05\/unnamed-35.png","_links":{"self":[{"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/posts\/18722","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/comments?post=18722"}],"version-history":[{"count":0,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/posts\/18722\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/media\/18721"}],"wp:attachment":[{"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/media?parent=18722"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/categories?post=18722"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/tags?post=18722"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}