{"id":24045,"date":"2025-01-23T16:00:16","date_gmt":"2025-01-23T16:00:16","guid":{"rendered":"https:\/\/www.franchiselocal.co.uk\/news\/?p=24045"},"modified":"2025-01-23T13:03:33","modified_gmt":"2025-01-23T13:03:33","slug":"petpals-inspires-growth-and-success-at-annual-franchisee-conference","status":"publish","type":"post","link":"https:\/\/www.franchiselocal.co.uk\/news\/petpals-inspires-growth-and-success-at-annual-franchisee-conference\/","title":{"rendered":"Petpals inspires growth and success at annual franchisee conference"},"content":{"rendered":"<span class=\"span-reading-time rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Reading Time: <\/span> <span class=\"rt-time\"> 2<\/span> <span class=\"rt-label rt-postfix\">minutes<\/span><\/span><p>Petpals, the UK\u2019s longest-established pet care franchise, recently unleashed a whirlwind of inspiration at its annual conference at the Leonardo Hotel in Hinckley. Centred around the theme \u2018Inspiring Growth &amp; Success,\u2019 the event brought together franchisees for a day filled with expert advice, practical workshops and well-deserved celebrations. From hands-on learning to recognising top performers, the conference had tails wagging as it set the stage for a paws-perous 2025.<\/p>\n<p>\u201cIt\u2019s always fantastic to see our franchisees under one roof, sharing ideas and learning from each other,\u201d said Kevin Thackrah, Director of Petpals. \u201cEvents like this remind us of the strength of the Petpals family and how important collaboration is for our continued success. This year\u2019s conference captured the energy and ambition that will carry us through the year ahead.\u201d<\/p>\n<p>The conference was hosted by Berkeley Harris, a former Royal Marine Commando and Franchise Director turned global trainer in sales, management and leadership. Berkeley\u2019s engaging keynote delivered practical advice and motivated attendees to embrace opportunities for growth.<\/p>\n<p>The day also featured a stellar lineup of speakers, each offering valuable insights tailored to the pet care industry. Phil Till, who has been running Petpals Basingstoke with his wife Alex for eight years, shared his expertise in developing the small pets side of the business. Clinical Animal Behaviourist Claire Arrowsmith provided actionable advice on managing challenging pet behaviours, while Trevor Cooper, a leading Dog Law Solicitor, delved into the legal complexities facing pet care providers. Veterinary surgeon and pet first aid expert Sophie Bell completed the day with an engaging session on pet health and emergency care.<\/p>\n<p>Practical sessions provided franchisees with strategies to grow their businesses. David Gray of Petpals Darlington led a standout session on capitalising on the 1.5 million increase in cat ownership seen in 2024, offering innovative ways to expand cat-related services.<\/p>\n<p>\u201cThese sessions are designed to address real-world opportunities and challenges within our sector,\u201d explained Kevin. \u201cWhether it\u2019s tapping into the rising demand for cat care or navigating the complexities of dog law, we want our franchisees to feel confident and ready to meet the needs of pet owners in their communities.\u201d<\/p>\n<p>The day was not all work and no play \u2013 Petpals took time to celebrate the franchisees who have gone above and beyond over the past year. Awards were presented to recognise exceptional dedication, innovation and customer service \u2013 showcasing the incredible impact franchisees have on their local communities.<\/p>\n<p>\u201cCelebrating the passion and achievements of our franchisees is at the core of who we are as a business,\u201d said Kevin. \u201cTheir hard work and commitment to delivering exceptional pet care inspire us all to continue raising the bar.\u201d<\/p>\n<p>Reflecting on the event, Kevin shared his optimism for the future: \u201cThis year\u2019s conference was a powerful reminder of the strength, resilience and shared ambition that unites our network. The enthusiasm in the room was infectious, and I\u2019m confident that 2025 will be another standout year for Petpals. Together, we\u2019ll continue to lead the way in pet care and provide the highest standards of service to pets and their owners.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Petpals, the UK\u2019s longest-established pet care franchise, recently unleashed a whirlwind of inspiration at its annual conference at the Leonardo Hotel in Hinckley. Centred around the theme \u2018Inspiring Growth &amp; Success,\u2019 the event brought together franchisees for a day filled with expert advice, practical workshops and well-deserved celebrations. From hands-on learning to recognising top performers, [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":24046,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[21,1528],"tags":[],"class_list":["post-24045","post","type-post","status-publish","format-standard","has-post-thumbnail","category-pet-franchises","category-petpals"],"acf":[],"jetpack_featured_media_url":"https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/01\/Petpals-network-at-conference-1.jpg","_links":{"self":[{"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/posts\/24045","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/comments?post=24045"}],"version-history":[{"count":0,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/posts\/24045\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/media\/24046"}],"wp:attachment":[{"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/media?parent=24045"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/categories?post=24045"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/tags?post=24045"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}