{"id":25524,"date":"2025-07-09T15:00:33","date_gmt":"2025-07-09T14:00:33","guid":{"rendered":"https:\/\/www.franchiselocal.co.uk\/news\/?p=25524"},"modified":"2025-07-09T13:45:29","modified_gmt":"2025-07-09T12:45:29","slug":"how-dyno-rod-franchisees-are-driving-team-performance-and-retention-with-our-orange-moments-rewards-app","status":"publish","type":"post","link":"https:\/\/www.franchiselocal.co.uk\/news\/how-dyno-rod-franchisees-are-driving-team-performance-and-retention-with-our-orange-moments-rewards-app\/","title":{"rendered":"How Dyno-Rod franchisees are driving team performance and retention with our Orange Moments rewards app"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_88 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #101010;color:#101010\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #101010;color:#101010\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"#\" data-href=\"https:\/\/www.franchiselocal.co.uk\/news\/how-dyno-rod-franchisees-are-driving-team-performance-and-retention-with-our-orange-moments-rewards-app\/#what-is-orange-moments\" >What is Orange Moments?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"#\" data-href=\"https:\/\/www.franchiselocal.co.uk\/news\/how-dyno-rod-franchisees-are-driving-team-performance-and-retention-with-our-orange-moments-rewards-app\/#what-impact-has-orange-moments-had\" >What impact has Orange Moments had?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"#\" data-href=\"https:\/\/www.franchiselocal.co.uk\/news\/how-dyno-rod-franchisees-are-driving-team-performance-and-retention-with-our-orange-moments-rewards-app\/#why-orange-moments-is-such-an-important-development-for-our-franchise-network\" >Why Orange Moments is such an important development for our franchise network<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"#\" data-href=\"https:\/\/www.franchiselocal.co.uk\/news\/how-dyno-rod-franchisees-are-driving-team-performance-and-retention-with-our-orange-moments-rewards-app\/#interested-in-finding-out-more-about-dyno-rod-franchise-opportunities\" >Interested in finding out more about Dyno-Rod franchise opportunities?<\/a><\/li><\/ul><\/nav><\/div>\n<span class=\"span-reading-time rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Reading Time: <\/span> <span class=\"rt-time\"> 2<\/span> <span class=\"rt-label rt-postfix\">minutes<\/span><\/span><p>With more than 1,200 engineers and support staff working across 54 Dyno-Rod franchises throughout the UK, we understand the strength of our network lies in the people who represent our brand on the ground.<\/p>\n<p>But as any strong franchisor will testify, maintaining team engagement, motivation, and consistency across such a wide footprint is no small task.<\/p>\n<p>To that end, we have always been proactive in ensuring our franchisees have the tools they need to inspire and retain high-performing teams, as they are crucial to their business\u2019 success.<\/p>\n<p>And it\u2019s why we launched Orange Moments, our dynamic new colleague engagement and rewards app, in September 2024.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"what-is-orange-moments\"><\/span><strong>What is Orange Moments?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-25527 alignleft\" title=\"B16 Dyno Rod TV Screen 1920 x 1080\" src=\"https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/07\/B16-Dyno-Rod-TV-Screen-1920-x-1080-300x169.png\" alt=\"B16 Dyno Rod TV Screen 1920 x 1080\" width=\"300\" height=\"169\" srcset=\"https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/07\/B16-Dyno-Rod-TV-Screen-1920-x-1080-300x169.png 300w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/07\/B16-Dyno-Rod-TV-Screen-1920-x-1080-1024x576.png 1024w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/07\/B16-Dyno-Rod-TV-Screen-1920-x-1080-768x432.png 768w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/07\/B16-Dyno-Rod-TV-Screen-1920-x-1080-1536x864.png 1536w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/07\/B16-Dyno-Rod-TV-Screen-1920-x-1080-747x420.png 747w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/07\/B16-Dyno-Rod-TV-Screen-1920-x-1080-1493x840.png 1493w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/07\/B16-Dyno-Rod-TV-Screen-1920-x-1080-150x84.png 150w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/07\/B16-Dyno-Rod-TV-Screen-1920-x-1080-600x338.png 600w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/07\/B16-Dyno-Rod-TV-Screen-1920-x-1080-696x392.png 696w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/07\/B16-Dyno-Rod-TV-Screen-1920-x-1080-1392x783.png 1392w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/07\/B16-Dyno-Rod-TV-Screen-1920-x-1080-1068x601.png 1068w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/07\/B16-Dyno-Rod-TV-Screen-1920-x-1080.png 1920w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>Built in partnership with Rippl, Orange Moments is a fully branded, all-in-one app that brings staff recognition, communication, benefits, and rewards together in one easy-to-access place.<\/p>\n<p>Available via desktop, iOS or Android, it was created to be mobile-first and user-friendly for our busy teams working in the field.<\/p>\n<p>Key features include:<\/p>\n<ul>\n<li><strong>Social timeline and community groups<\/strong> which enable staff connection and engagement.<\/li>\n<li><strong>Personalised recognition cards<\/strong> that celebrate triumphs big and small.<\/li>\n<li><strong>Centralised reward pots<\/strong> for franchisees to celebrate great work from team members, with points redeemable at 300+ retailers.<\/li>\n<li><strong>Benefits Hub<\/strong> to enable colleagues to take advantage of discount vouchers and wellbeing resources, wherever they are.<\/li>\n<li><strong>News feed<\/strong> that keeps every colleague aligned and informed on business-wide news, updates and announcements.<\/li>\n<li><strong>Configurable incentives and competitions<\/strong> personalised to business objectives.<\/li>\n<li><strong>Training decks, surveys, polls and customisable content modules<\/strong> to develop staff skills and career growth opportunities<\/li>\n<\/ul>\n<p>Crucially, franchisees are empowered to spotlight staff achievements in real time, which has proven to be a differentiator in keeping employees engaged and motivated.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"what-impact-has-orange-moments-had\"><\/span><strong>What impact has Orange Moments had?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Orange Moments has already had a transformative impact on Dyno-Rod\u2019s franchise operations. The numbers after just six months of use speak for themselves:<\/p>\n<ul>\n<li>500+ recognitions sent, celebrating performance and long-service milestones<\/li>\n<li>4000+ social timeline posts and interactions<\/li>\n<li>2,300+ news articles read<\/li>\n<li>420 learning and training decks completed<\/li>\n<li>6,500+ views of Benefits Hub<\/li>\n<li>Almost \u00a382,000 spent on discount vouchers, saving over \u00a34,000<\/li>\n<\/ul>\n<p>Most impressively,<strong> employee turnover is 72% lower for engaged users on Orange Moments<\/strong> compared to those who are yet to register.<\/p>\n<p>These results show a clear return for franchisees who embrace the platform as part of their operations.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"why-orange-moments-is-such-an-important-development-for-our-franchise-network\"><\/span><strong>Why Orange Moments is such an important development for our franchise network<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Finding and keeping the right people is one of the biggest challenges all businesses face.<\/p>\n<p>With job markets becoming increasingly competitive across the country, standing out as an employer of choice is more important than ever. But the Orange Moments app is helping our franchisees do just that.<\/p>\n<p>The early success of Orange Moments underlines the power of meaningful engagement; when employees feel valued, they stay longer, perform better, and contribute to a stronger business culture.<\/p>\n<p>For current Dyno-Rod franchisees, this is directly translating into reduced recruitment costs, improved customer satisfaction, and greater long-term profitability.<\/p>\n<p>And for those considering joining our network, it\u2019s another clear example of our forward-thinking approach and unrelenting commitment to franchisee success.<\/p>\n<p>\u201cIt\u2019s been great to partner with Rippl in developing our Orange Moments platform,\u201d commented Lee Parry, Dyno-Rod\u2019s Network Performance and Strategy Manager.<\/p>\n<p>\u201cThe collaboration represents a significant step forward in enhancing how we can support our franchises and their employees.<\/p>\n<p>\u201cTogether, we are committed to delivering innovative solutions that support improving recruitment and retention of people through engagement, recognition and benefits.\u201d<\/p>\n<h3><span class=\"ez-toc-section\" id=\"interested-in-finding-out-more-about-dyno-rod-franchise-opportunities\"><\/span><strong>Interested in finding out more about Dyno-Rod franchise opportunities?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>If you want to learn more about how Dyno-Rod can support you in leading a high-performing business in a sector with 24\/7 demand, please visit our dedicated franchise information page.<\/p>\n<p>Opportunities are available across the UK for driven individuals ready to build the future of drainage and plumbing, backed by a brand that truly invests in people.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>With more than 1,200 engineers and support staff working across 54 Dyno-Rod franchises throughout the UK, we understand the strength of our network lies in the people who represent our brand on the ground. But as any strong franchisor will testify, maintaining team engagement, motivation, and consistency across such a wide footprint is no small [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":25525,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1556,1582,1555],"tags":[],"class_list":["post-25524","post","type-post","status-publish","format-standard","has-post-thumbnail","category-dyno-rod-drains","category-dyno-rod-plumbing","category-home-services"],"acf":[],"jetpack_featured_media_url":"https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/07\/finger-point.png","_links":{"self":[{"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/posts\/25524","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/comments?post=25524"}],"version-history":[{"count":0,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/posts\/25524\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/media\/25525"}],"wp:attachment":[{"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/media?parent=25524"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/categories?post=25524"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/tags?post=25524"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}