{"id":26447,"date":"2025-11-12T11:00:10","date_gmt":"2025-11-12T11:00:10","guid":{"rendered":"https:\/\/www.franchiselocal.co.uk\/news\/?p=26447"},"modified":"2026-04-21T13:19:04","modified_gmt":"2026-04-21T12:19:04","slug":"wellbeing-as-a-strategic-advantage-concept-claim-solutions-joins-the-franchise-well-programme","status":"publish","type":"post","link":"https:\/\/www.franchiselocal.co.uk\/news\/wellbeing-as-a-strategic-advantage-concept-claim-solutions-joins-the-franchise-well-programme\/","title":{"rendered":"Wellbeing as a Strategic Advantage: Concept Claim Solutions Joins the Franchise Well Programme"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_89 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #101010;color:#101010\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #101010;color:#101010\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"#\" data-href=\"https:\/\/www.franchiselocal.co.uk\/news\/wellbeing-as-a-strategic-advantage-concept-claim-solutions-joins-the-franchise-well-programme\/#franchising-through-a-people-centred-lens\" >Franchising Through a People-Centred Lens<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"#\" data-href=\"https:\/\/www.franchiselocal.co.uk\/news\/wellbeing-as-a-strategic-advantage-concept-claim-solutions-joins-the-franchise-well-programme\/#why-this-matters-in-practice\" >Why This Matters in Practice<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"#\" data-href=\"https:\/\/www.franchiselocal.co.uk\/news\/wellbeing-as-a-strategic-advantage-concept-claim-solutions-joins-the-franchise-well-programme\/#what-the-programme-involves\" >What the Programme Involves<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"#\" data-href=\"https:\/\/www.franchiselocal.co.uk\/news\/wellbeing-as-a-strategic-advantage-concept-claim-solutions-joins-the-franchise-well-programme\/#looking-ahead\" >Looking Ahead<\/a><\/li><\/ul><\/nav><\/div>\n<span class=\"span-reading-time rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Reading Time: <\/span> <span class=\"rt-time\"> 2<\/span> <span class=\"rt-label rt-postfix\">minutes<\/span><\/span><p><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-26449 alignleft\" title=\"Franchise Well Accrediation 3 2048x2048\" src=\"https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/Franchise-Well-Accrediation-3-2048x2048-1-300x300.jpg\" alt=\"Franchise Well Accrediation 3 2048x2048\" width=\"300\" height=\"300\" srcset=\"https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/Franchise-Well-Accrediation-3-2048x2048-1-300x300.jpg 300w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/Franchise-Well-Accrediation-3-2048x2048-1-1024x1024.jpg 1024w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/Franchise-Well-Accrediation-3-2048x2048-1-150x150.jpg 150w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/Franchise-Well-Accrediation-3-2048x2048-1-768x768.jpg 768w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/Franchise-Well-Accrediation-3-2048x2048-1-1536x1536.jpg 1536w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/Franchise-Well-Accrediation-3-2048x2048-1-420x420.jpg 420w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/Franchise-Well-Accrediation-3-2048x2048-1-840x840.jpg 840w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/Franchise-Well-Accrediation-3-2048x2048-1-600x600.jpg 600w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/Franchise-Well-Accrediation-3-2048x2048-1-696x696.jpg 696w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/Franchise-Well-Accrediation-3-2048x2048-1-1392x1392.jpg 1392w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/Franchise-Well-Accrediation-3-2048x2048-1-1068x1068.jpg 1068w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/Franchise-Well-Accrediation-3-2048x2048-1-1920x1920.jpg 1920w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/Franchise-Well-Accrediation-3-2048x2048-1.jpg 2048w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>Concept Claim Solutions has become one of the first four franchisors in the UK to join the Franchise Well Accreditation Programme, a pioneering initiative developed by Jen Chapman at Cinder to promote wellbeing, resilience, and mental health awareness across the franchising sector.<\/p>\n<p>The programme represents a progressive shift in how franchise systems approach business sustainability, recognising that long-term success depends not only on operational efficiency but also on the wellbeing and engagement of the people who make those systems work.<\/p>\n<p>By taking part, Concept Claim Solutions aims to integrate structured wellbeing practices throughout its network, embedding proactive measures into every stage of franchise development and management.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"franchising-through-a-people-centred-lens\"><\/span><strong>Franchising Through a People-Centred Lens<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>As franchising continues to evolve, the sector is moving beyond traditional measures of performance such as growth and compliance. Increasingly, research and industry experience show that psychological resilience, motivation, and wellbeing are essential components of consistent performance, strong leadership, and brand cohesion.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"why-this-matters-in-practice\"><\/span><strong>Why This Matters in Practice<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Franchisees within Concept Claim Solutions operate at the frontline of property restoration and loss assessment, assisting clients in the aftermath of fires, floods, and storm damage. Their work requires not only technical expertise but also empathy, emotional intelligence, and composure under pressure.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"what-the-programme-involves\"><\/span><strong>What the Programme Involves<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>The Franchise Well Programme introduces a suite of evidence-based initiatives, these include:<\/p>\n<ul>\n<li><strong>Tailored Training:<\/strong> Live and online sessions designed for both new and existing franchisees, focused on wellbeing, resilience, and leadership.<\/li>\n<li><strong>24\/7 Wellbeing Portal:<\/strong> Continuous access to digital resources on managing change, stress, burnout, and uncertainty.<\/li>\n<li><strong>Quarterly Masterminds:<\/strong> Live peer-support sessions that build mental fitness, reduce isolation, and strengthen collaboration.<\/li>\n<li><strong>Monthly Franchisor Clinics:<\/strong> Regular drop-in forums to help franchise leaders navigate challenges safely and effectively.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"looking-ahead\"><\/span><strong>Looking Ahead<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>At Concept Claim Solutions, we recognise that the strength of any franchise lies not only in its business systems but in its capacity to evolve with the people who sustain it. As the franchising landscape becomes more dynamic and complex, initiatives like this will help define what success looks like.<\/p>\n<p>For us, it means building a community where commercial achievement and human wellbeing are not competing priorities but mutually reinforcing goals, the foundation on which lasting business excellence is built.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Concept Claim Solutions has become one of the first four franchisors in the UK to join the Franchise Well Accreditation Programme, a pioneering initiative developed by Jen Chapman at Cinder to promote wellbeing, resilience, and mental health awareness across the franchising sector. The programme represents a progressive shift in how franchise systems approach business sustainability, [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":30006,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1499,62],"tags":[],"class_list":["post-26447","post","type-post","status-publish","format-standard","has-post-thumbnail","category-concept-claim-solutions","category-home-improvement-franchises"],"acf":[],"jetpack_featured_media_url":"https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/Franchise-Local-CCS-BA-Web25-03-1.webp","_links":{"self":[{"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/posts\/26447","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/comments?post=26447"}],"version-history":[{"count":1,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/posts\/26447\/revisions"}],"predecessor-version":[{"id":28551,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/posts\/26447\/revisions\/28551"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/media\/30006"}],"wp:attachment":[{"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/media?parent=26447"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/categories?post=26447"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/tags?post=26447"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}