{"id":26498,"date":"2025-11-20T13:00:57","date_gmt":"2025-11-20T13:00:57","guid":{"rendered":"https:\/\/www.franchiselocal.co.uk\/news\/?p=26498"},"modified":"2025-11-20T12:32:46","modified_gmt":"2025-11-20T12:32:46","slug":"careyourway-talks-person-centred-care-and-sector-transformation-at-the-care-roadshow-wales","status":"publish","type":"post","link":"https:\/\/www.franchiselocal.co.uk\/news\/careyourway-talks-person-centred-care-and-sector-transformation-at-the-care-roadshow-wales\/","title":{"rendered":"CareYourWay talks person-centred care and sector transformation at the Care Roadshow Wales"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_88 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #101010;color:#101010\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #101010;color:#101010\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"#\" data-href=\"https:\/\/www.franchiselocal.co.uk\/news\/careyourway-talks-person-centred-care-and-sector-transformation-at-the-care-roadshow-wales\/#advancing-dementia-care-through-empathy-and-understanding\" >Advancing Dementia Care Through Empathy and Understanding<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"#\" data-href=\"https:\/\/www.franchiselocal.co.uk\/news\/careyourway-talks-person-centred-care-and-sector-transformation-at-the-care-roadshow-wales\/#embedding-person-centred-care-across-teams\" >Embedding Person-Centred Care Across Teams<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"#\" data-href=\"https:\/\/www.franchiselocal.co.uk\/news\/careyourway-talks-person-centred-care-and-sector-transformation-at-the-care-roadshow-wales\/#insights-from-lived-experience\" >Insights from Lived Experience<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"#\" data-href=\"https:\/\/www.franchiselocal.co.uk\/news\/careyourway-talks-person-centred-care-and-sector-transformation-at-the-care-roadshow-wales\/#strengthening-the-sector-and-franchise-opportunities\" >Strengthening the Sector and Franchise Opportunities<\/a><\/li><\/ul><\/nav><\/div>\n<span class=\"span-reading-time rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Reading Time: <\/span> <span class=\"rt-time\"> 2<\/span> <span class=\"rt-label rt-postfix\">minutes<\/span><\/span><p>CareYourWay closes the 2025 Care Roadshow season by championing dementia understanding, person-centred home care and industry growth through shared learning.<\/p>\n<p>The Care Roadshows are a leading series of UK events that bring together care providers, sector leaders, and innovators for a day of seminars, exhibitions, and networking. Each Roadshow offers CPD accredited sessions, updates from regulators, and showcases of the latest technologies and services driving adult social care forward. For CareYourWay, participating provides a platform to highlight best practices, share insights, and inspire both care professionals and prospective franchise partners.<\/p>\n<p>In 2025, CEO Sarah Sabater and COO Jonathan Sabater delivered two seminars and concluded the year at Care Roadshow Wales with a thought-provoking panel discussion. Their sessions combined practical guidance for care teams with insight into CareYourWay\u2019s franchise model, demonstrating how structured support, innovative training, and person-centred philosophy work together to raise standards across the sector.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"advancing-dementia-care-through-empathy-and-understanding\"><\/span><strong>Advancing Dementia Care Through Empathy and Understanding<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>A central focus was dementia care, exploring how teams can provide confident, compassionate support. The discussion covered:<\/p>\n<ul>\n<li>Communicating clearly and empathetically, tailored to each individual\u2019s preferences.<\/li>\n<li>Recognising emotional cues and responding to changes in behaviour.<\/li>\n<li>Using immersive technologies, such as CareYourWay\u2019s pilot of VR dementia training, to help caregivers experience what life is like for someone living with dementia \u2013 enhancing understanding and empathy.<\/li>\n<\/ul>\n<p>Attendees appreciated the emphasis on emotional intelligence over purely task-based care, reflecting CareYourWay\u2019s belief that meaningful understanding should be central to every care interaction. For franchise partners, this approach demonstrates how high-quality training equips teams to deliver exceptional care from day one.<\/p>\n<figure id=\"attachment_26500\" aria-describedby=\"caption-attachment-26500\" style=\"width: 2560px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-26500 size-full\" title=\"DSC8056\" src=\"https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/DSC8056-scaled.jpg\" alt=\"DSC8056\" width=\"2560\" height=\"1709\" srcset=\"https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/DSC8056-scaled.jpg 2560w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/DSC8056-300x200.jpg 300w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/DSC8056-1024x683.jpg 1024w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/DSC8056-768x513.jpg 768w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/DSC8056-1536x1025.jpg 1536w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/DSC8056-2048x1367.jpg 2048w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/DSC8056-629x420.jpg 629w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/DSC8056-1259x840.jpg 1259w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/DSC8056-150x100.jpg 150w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/DSC8056-600x400.jpg 600w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/DSC8056-696x465.jpg 696w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/DSC8056-1392x929.jpg 1392w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/DSC8056-1068x713.jpg 1068w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/DSC8056-1920x1281.jpg 1920w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><figcaption id=\"caption-attachment-26500\" class=\"wp-caption-text\">CareYourWay&#8217;s Chief Operations Officer, Jonathan Sabater<\/figcaption><\/figure>\n<h3><span class=\"ez-toc-section\" id=\"embedding-person-centred-care-across-teams\"><\/span><strong>Embedding Person-Centred Care Across Teams<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>The panel also explored what it means to deliver genuinely person-centred home-care. Key points included:<\/p>\n<ul>\n<li>Listening carefully to understand \u201cwhat matters most\u201d to each individual.<\/li>\n<li>Respecting routines, preferences, and familiar comforts.<\/li>\n<li>Ensuring that every team member is aware of client history and key details to deliver consistent, dignified care.<\/li>\n<\/ul>\n<p>Speakers emphasised that person-centred care is a team-wide practice, not reliant on individual caregivers. By embedding shared awareness across teams, CareYourWay ensures every visit reflects the preferences and needs of those receiving care, providing reassurance to families and confidence to franchise partners.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"insights-from-lived-experience\"><\/span><strong>Insights from Lived Experience<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Panel discussions were enriched by personal stories from attendees, including families and care professionals. These accounts reinforced why human-centred care matters and illustrated how training, empathy, and attentive observation make a tangible difference in everyday care. One attendee remarked that the session was \u201ctruly inspirational,\u201d reflecting the impact of combining professional insight with lived experience.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-26501 size-full\" title=\"DSC79682\" src=\"https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/DSC79682-scaled.jpg\" alt=\"DSC79682\" width=\"2560\" height=\"1536\" srcset=\"https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/DSC79682-scaled.jpg 2560w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/DSC79682-300x180.jpg 300w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/DSC79682-1024x614.jpg 1024w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/DSC79682-768x461.jpg 768w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/DSC79682-1536x921.jpg 1536w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/DSC79682-2048x1229.jpg 2048w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/DSC79682-700x420.jpg 700w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/DSC79682-1400x840.jpg 1400w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/DSC79682-150x90.jpg 150w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/DSC79682-600x360.jpg 600w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/DSC79682-696x418.jpg 696w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/DSC79682-1392x835.jpg 1392w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/DSC79682-1068x641.jpg 1068w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/DSC79682-1920x1152.jpg 1920w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/p>\n<h3><span class=\"ez-toc-section\" id=\"strengthening-the-sector-and-franchise-opportunities\"><\/span><strong>Strengthening the Sector and Franchise Opportunities<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Care Roadshow Wales offered a meaningful close to the 2025 season, highlighting CareYourWay\u2019s dual focus: improving care standards for clients and supporting franchise partners through robust systems, training, and operational guidance. For professionals and potential franchise owners, the Roadshow showcased how leadership, innovation, and a commitment to person-centred care can be successfully integrated to deliver high-quality, compassionate services.<\/p>\n<p>Looking ahead, CareYourWay will continue to engage in sector events, conferences, and forums throughout 2026 \u2013 driving professional development, sharing insights, and fostering a care sector where every person is seen, understood, and supported according to their unique needs and preferences.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-26502 size-full\" title=\"DSC8071\" src=\"https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/DSC8071-scaled.jpg\" alt=\"DSC8071\" width=\"2560\" height=\"1331\" srcset=\"https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/DSC8071-scaled.jpg 2560w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/DSC8071-300x156.jpg 300w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/DSC8071-1024x532.jpg 1024w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/DSC8071-768x399.jpg 768w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/DSC8071-1536x798.jpg 1536w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/DSC8071-2048x1065.jpg 2048w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/DSC8071-808x420.jpg 808w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/DSC8071-1616x840.jpg 1616w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/DSC8071-150x78.jpg 150w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/DSC8071-600x312.jpg 600w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/DSC8071-696x362.jpg 696w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/DSC8071-1392x724.jpg 1392w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/DSC8071-1068x555.jpg 1068w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/DSC8071-1920x998.jpg 1920w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>CareYourWay closes the 2025 Care Roadshow season by championing dementia understanding, person-centred home care and industry growth through shared learning. The Care Roadshows are a leading series of UK events that bring together care providers, sector leaders, and innovators for a day of seminars, exhibitions, and networking. Each Roadshow offers CPD accredited sessions, updates from [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":26499,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1493,19],"tags":[],"class_list":["post-26498","post","type-post","status-publish","format-standard","has-post-thumbnail","category-careyourway","category-care-franchises"],"acf":[],"jetpack_featured_media_url":"https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2025\/11\/DSC7993-scaled.jpg","_links":{"self":[{"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/posts\/26498","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/comments?post=26498"}],"version-history":[{"count":0,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/posts\/26498\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/media\/26499"}],"wp:attachment":[{"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/media?parent=26498"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/categories?post=26498"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/tags?post=26498"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}