{"id":26854,"date":"2026-01-15T14:36:40","date_gmt":"2026-01-15T14:36:40","guid":{"rendered":"https:\/\/www.franchiselocal.co.uk\/news\/?p=26854"},"modified":"2026-01-15T18:15:33","modified_gmt":"2026-01-15T18:15:33","slug":"jeffersons-journey-with-concept-claim-solutions","status":"publish","type":"post","link":"https:\/\/www.franchiselocal.co.uk\/news\/jeffersons-journey-with-concept-claim-solutions\/","title":{"rendered":"Jefferson\u2019s Journey with Concept Claim Solutions"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_88 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #101010;color:#101010\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #101010;color:#101010\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"#\" data-href=\"https:\/\/www.franchiselocal.co.uk\/news\/jeffersons-journey-with-concept-claim-solutions\/#finding-the-right-opportunity\" >Finding the Right Opportunity<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"#\" data-href=\"https:\/\/www.franchiselocal.co.uk\/news\/jeffersons-journey-with-concept-claim-solutions\/#making-a-difference-when-it-matters\" >Making a Difference When It Matters<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"#\" data-href=\"https:\/\/www.franchiselocal.co.uk\/news\/jeffersons-journey-with-concept-claim-solutions\/#you-can-watch-heras-full-video-interview-here\" >You can watch Hera\u2019s full video interview here<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"#\" data-href=\"https:\/\/www.franchiselocal.co.uk\/news\/jeffersons-journey-with-concept-claim-solutions\/#building-something-bigger\" >Building Something Bigger<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"#\" data-href=\"https:\/\/www.franchiselocal.co.uk\/news\/jeffersons-journey-with-concept-claim-solutions\/#take-the-next-step\" >Take the Next Step<\/a><\/li><\/ul><\/nav><\/div>\n<span class=\"span-reading-time rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Reading Time: <\/span> <span class=\"rt-time\"> 2<\/span> <span class=\"rt-label rt-postfix\">minutes<\/span><\/span><p>Every journey into franchising starts somewhere. For Jefferson, it began with becoming a dad.<\/p>\n<p><em>\u201cWhen my son was born, everything changed,\u201d<span style=\"font-weight: 400;\"> Jefferson says. \u201c<\/span><span style=\"font-weight: 400;\">I stopped thinking about the next job and started thinking about the future I wanted to build for my family.\u201d<\/span><\/em><\/p>\n<p>Jefferson was no stranger to hard work. Determined to move forward and secure long-term stability, he completed additional qualifications and business management courses. This gave him the skills, confidence, and direction needed to take the next step.<\/p>\n<p>Leadership quickly became central to how Jefferson approached both work and life. Each day begins with the same reminder. <em>\u201cI tell myself every morning, \u2018remember you are a leader\u2019. It keeps me focused on doing things properly and being accountable not just to the business, but to the people I work with,\u201d<\/em> Jefferson explains.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"finding-the-right-opportunity\"><\/span><b>Finding the Right Opportunity<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Jefferson joined Concept Claim Solutions in December 2023, drawn to the opportunity to work in financial services and property repairs while being supported by an experienced head office team.<\/p>\n<p>Franchisees operate as FCA-regulated Loss Assessors, authorised to manage, negotiate, and settle insurance claims directly with insurers on behalf of policyholders. They also project manage the repair works, striving to ensure the customer&#8217;s home or commercial property is restored to a high standard with minimal stress and disruption.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"making-a-difference-when-it-matters\"><\/span><b>Making a Difference When It Matters<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>That customer-focused approach is reflected in the feedback Jefferson receives. Hera, one of his clients, describes her experience:<\/p>\n<p><em>\u201cFrom the very beginning, Jefferson explained everything clearly and fought my corner. What could have been overwhelming felt manageable, and the outcome exceeded my expectations.\u201d<\/em><\/p>\n<p>\u2014 <b>Hera, Concept Claim Solutions customer<\/b><\/p>\n<h3><span class=\"ez-toc-section\" id=\"you-can-watch-heras-full-video-interview-here\"><\/span><b>You can watch Hera\u2019s full video interview <a href=\"https:\/\/youtube.com\/shorts\/FqrAcBgMmsc?feature=share\" target=\"_blank\" rel=\"noopener\">here<\/a><\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>For Jefferson, moments like this define the role.<em> \u201cWhen someone tells you they felt supported and listened to, that\u2019s massive. You know you\u2019ve made a difference when it really mattered.\u201d<\/em><\/p>\n<p>He also values the variety the business brings.<\/p>\n<p><em>\u201cNo two days are the same. Every claim is different, every property is different, and there\u2019s always something new to learn.\u201d<\/em><\/p>\n<h3><span class=\"ez-toc-section\" id=\"building-something-bigger\"><\/span><b>Building Something Bigger<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Since joining the company, Jefferson has steadily grown the business and has become an expert in managing large subsidence claims. He has also developed an apprentice to work alongside him.<\/p>\n<p>Asked if he would make the same decision again, Jefferson said, <i><\/i><\/p>\n<p><em>\u201c100% I would do it again. If you\u2019re willing to put the effort in and commit to doing what\u2019s right for your customer, this business can become something really rewarding and special.\u201d<\/em><\/p>\n<h3><span class=\"ez-toc-section\" id=\"take-the-next-step\"><\/span><b>Take the Next Step<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>If you are passionate about project management and helping others, Concept Claim Solutions could be the right fit for you. We provide full training and ongoing support, so no prior experience in construction or insurance is necessary. Are you ready to take control of your future?<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Every journey into franchising starts somewhere. For Jefferson, it began with becoming a dad. \u201cWhen my son was born, everything changed,\u201d Jefferson says. \u201cI stopped thinking about the next job and started thinking about the future I wanted to build for my family.\u201d Jefferson was no stranger to hard work. Determined to move forward and [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":26883,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1499,62],"tags":[],"class_list":["post-26854","post","type-post","status-publish","format-standard","has-post-thumbnail","category-concept-claim-solutions","category-home-improvement-franchises"],"acf":[],"jetpack_featured_media_url":"https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2026\/01\/Jefferson-Picture-e1768488275589.jpeg","_links":{"self":[{"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/posts\/26854","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/comments?post=26854"}],"version-history":[{"count":0,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/posts\/26854\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/media\/26883"}],"wp:attachment":[{"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/media?parent=26854"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/categories?post=26854"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/tags?post=26854"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}