{"id":32962,"date":"2026-08-13T19:16:44","date_gmt":"2026-08-13T18:16:44","guid":{"rendered":"https:\/\/www.franchiselocal.co.uk\/news\/?p=32962"},"modified":"2026-08-11T19:18:28","modified_gmt":"2026-08-11T18:18:28","slug":"survey-success-driver-hire-rated-excellent-by-majority-of-customers-and-candidates","status":"publish","type":"post","link":"https:\/\/www.franchiselocal.co.uk\/news\/survey-success-driver-hire-rated-excellent-by-majority-of-customers-and-candidates\/","title":{"rendered":"Survey success: Driver Hire rated excellent by majority of customers and candidates"},"content":{"rendered":"<span class=\"span-reading-time rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Reading Time: <\/span> <span class=\"rt-time\"> &lt; 1<\/span> <span class=\"rt-label rt-postfix\">minute<\/span><\/span><h3>Now in its twelfth year, Driver Hire\u2019s annual \u2018Proud Survey\u2019 once again delivered a remarkable set of results earlier this year.<\/h3>\n<p>This year, nearly 350 customers and more than 1,100 candidates took part. Among customers, 96% rated Driver Hire\u2019s customer service as Excellent or Good \u2013 with an impressive 80% selecting Excellent.<\/p>\n<p>The positive feedback didn\u2019t stop there. When asked about Value for Money, 87% of customers rated Driver Hire as Excellent or Good. And in an increasingly digital world, it was encouraging to see that personal contact was selected as the number-one thing customers value most, closely followed by consistently reliable service.<\/p>\n<p>Customer comments reinforced this sentiment, with one saying: \u201cWe have been using Driver Hire now for the past 10\u201315 years \u2013 very reliable service provided by the team.\u201d Another added: \u201cThey\u2019ve got me out of so many staffing issues at the last second and helped keep our fleet on the road and our customers served.\u201d<\/p>\n<p>Candidate feedback tells an equally strong story. An outstanding 97% said they are proud to work for Driver Hire. Even more notably, 66% described themselves as Very Proud \u2013 the highest rating ever recorded. In an industry where agency drivers typically stay in a role for around ten weeks before moving on, such loyalty speaks volumes about Driver Hire\u2019s commitment not just to finding work but to supporting the people behind the wheel.<\/p>\n<p>Commenting on the results, Chris Chidley, Driver Hire\u2019s Chief Executive, said: \u201cThese are another superb set of results. Customers continue to value our reliable service, personal contact and flexibility. That\u2019s reflected in the high customer and candidate ratings in the survey.\u201d<\/p>\n<h4><strong>Explore the Driver Hire opportunity, just click\u00a0the button below, to get in touch.<\/strong><\/h4>\n","protected":false},"excerpt":{"rendered":"<p>Now in its twelfth year, Driver Hire\u2019s annual \u2018Proud Survey\u2019 once again delivered a remarkable set of results earlier this year. This year, nearly 350 customers and more than 1,100 candidates took part. Among customers, 96% rated Driver Hire\u2019s customer service as Excellent or Good \u2013 with an impressive 80% selecting Excellent. The positive feedback [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":32964,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[86,85],"tags":[],"class_list":["post-32962","post","type-post","status-publish","format-standard","has-post-thumbnail","category-driver-hire","category-recruitment-franchises"],"acf":[],"jetpack_featured_media_url":"https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2026\/08\/SurveySuccess-1.webp","_links":{"self":[{"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/posts\/32962","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/comments?post=32962"}],"version-history":[{"count":1,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/posts\/32962\/revisions"}],"predecessor-version":[{"id":32965,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/posts\/32962\/revisions\/32965"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/media\/32964"}],"wp:attachment":[{"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/media?parent=32962"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/categories?post=32962"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/tags?post=32962"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}