{"id":5345,"date":"2020-05-29T12:03:29","date_gmt":"2020-05-29T11:03:29","guid":{"rendered":"https:\/\/www.franchiselocal.co.uk\/news\/?p=5345"},"modified":"2020-05-28T12:07:23","modified_gmt":"2020-05-28T11:07:23","slug":"social-media-marketing-changed-this-business","status":"publish","type":"post","link":"https:\/\/www.franchiselocal.co.uk\/news\/social-media-marketing-changed-this-business\/","title":{"rendered":"Social Media Marketing Changed This Business."},"content":{"rendered":"<span class=\"span-reading-time rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Reading Time: <\/span> <span class=\"rt-time\"> 2<\/span> <span class=\"rt-label rt-postfix\">minutes<\/span><\/span><p>Zedcomms are a leading business development consultancy specialising in Website Design and Internet Marketing along with onsite training and ongoing mentor support.<br \/>\nBJ Upholstery based in Darlington is a traditional business who restore and reupholster antique soft furnishings. Operated by a husband and wife team they have been in the reupholstery business for thirty years.<\/p>\n<h4>The Challenges<\/h4>\n<p>The loyal customer base was reducing and the call for restoring antiques was reducing too. A wider audience was required and new markets to serve.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-5348\" title=\"Shop Front\" src=\"https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2020\/05\/Shop-Front.png\" alt=\"Shop Front\" width=\"600\" height=\"429\" srcset=\"https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2020\/05\/Shop-Front.png 600w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2020\/05\/Shop-Front-300x215.png 300w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2020\/05\/Shop-Front-150x107.png 150w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2020\/05\/Shop-Front-587x420.png 587w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2020\/05\/Shop-Front-20x14.png 20w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/p>\n<h4>The Solution<\/h4>\n<p>First, we looked at the company website and the supporting social media. We ran a \u2018Snapshot Marketing Report\u2019 that highlighted the company\u2019s exposure online. They had very little exposure and the new customers required did not know they existed. They were known in Darlington and narrowly showed in search results as an antique reupholster and the report gave us the information to build an action plan.<\/p>\n<p>We updated the website and created an easy to publish and search-friendly platform to work with. We did not totally rebuild the website for a few reasons; we wanted to keep the costs down, it looked ok and the style showed the business as it was, a nice traditional upholstery workshop in a market town, a bit old fashioned but well established. We didn\u2019t want to come across too \u2018flash\u2019 we didn\u2019t want a modern generic-looking website. The website looks like an old upholstery workshop that is producing beautiful work.<\/p>\n<p>Next was to build the social profile; we added Facebook, Twitter, Instagram and Pinterest and started telling the BJ Upholstery story regularly. Photos and descriptions of completed work are published which is an interesting bonus as prior only the customer saw the lovely work.<\/p>\n<p>Website SEO was boosted by optimising the website and adding rich content to appeal to the target customers.<\/p>\n<p>This is all ongoing and flexing as the business evolves and changes with demands and requirements of the owners.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-5347\" title=\"Dig Advertising SS\" src=\"https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2020\/05\/Dig-Advertising-SS.png\" alt=\"Dig Advertising SS\" width=\"768\" height=\"929\" srcset=\"https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2020\/05\/Dig-Advertising-SS.png 768w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2020\/05\/Dig-Advertising-SS-248x300.png 248w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2020\/05\/Dig-Advertising-SS-150x181.png 150w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2020\/05\/Dig-Advertising-SS-300x363.png 300w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2020\/05\/Dig-Advertising-SS-600x726.png 600w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2020\/05\/Dig-Advertising-SS-696x842.png 696w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2020\/05\/Dig-Advertising-SS-347x420.png 347w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2020\/05\/Dig-Advertising-SS-694x840.png 694w, https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2020\/05\/Dig-Advertising-SS-17x20.png 17w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><\/p>\n<h4>The Results<\/h4>\n<p>Inbound enquiries are at a historical high and the company is attracting the \u2018perfect customer\u2019. The perfect customers are people who appreciate quality and don\u2019t mind paying for the best service. People from further afield have become customers, at the time of writing two sofas are in the workshop from Gloucester, BJ Upholstery are producing jobs for interior designers, making bespoke sofas to order, upholstered a chair in football shirts and last year reupholstered a footstool in a potato sack for a customer in London.<\/p>\n<p>BJ Upholstery travels to the Yorkshire Dales, York, Harrogate, Newcastle as well as the surrounding area of Darlington and Durham.<\/p>\n<p>Digital Marketing can be overused and misunderstood. Digital Marketing is just your story and what you offer shared in the public domain, on the Internet, which is a digital environment.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Zedcomms are a leading business development consultancy specialising in Website Design and Internet Marketing along with onsite training and ongoing mentor support. BJ Upholstery based in Darlington is a traditional business who restore and reupholster antique soft furnishings. Operated by a husband and wife team they have been in the reupholstery business for thirty years. [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":5346,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[927,30],"tags":[],"class_list":["post-5345","post","type-post","status-publish","format-standard","has-post-thumbnail","category-zedcomms","category-business-franchises"],"acf":[],"jetpack_featured_media_url":"https:\/\/www.franchiselocal.co.uk\/news\/wp-content\/uploads\/2020\/05\/Jo-on-a-computer.png","_links":{"self":[{"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/posts\/5345","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/comments?post=5345"}],"version-history":[{"count":0,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/posts\/5345\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/media\/5346"}],"wp:attachment":[{"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/media?parent=5345"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/categories?post=5345"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.franchiselocal.co.uk\/news\/wp-json\/wp\/v2\/tags?post=5345"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}