Franchisee satisfaction survey hits new high!

satisfaction survey
satisfaction survey
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Diamond Home Support announce that their annual franchisee satisfaction survey has hit an all-time high. Franchisees have given top marks across a variety of questions relating to how happy they are with their franchise business.

For example:

  • Overall positive responses were 99% (up from 95% last year)
  • Initial training – 100% rated it good or better
  • Ongoing training – 100% rated it good or better
  • Head Office cares – 100% agree
  • Leadership has a clear vision – 100% agree
  • Franchisor believes in continual improvement – 100% agree
  • Franchisees treated fairly – 100% agree
  • Trust in franchisor – 100% agree
  • 100% rated long term prospects as good or better

Diamond Home Support Managing Director, Andrew Watton, said “These results show that our franchisees continue to benefit from the support we have put in place for our network. It clearly demonstrates that low-cost, low-risk franchising works!”

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