My Best Friend Dog Care – Franchisor Interviews

Reading Time: 3 minutes

For this Franchisor Interview, we spoke with Jon Roff, Managing Director of My Best Friend Dog Care, to get a deeper insight into what makes the business a great option to choose for a franchise.

My Best Friend provides a caring, convenient and professional service to your best friend. Doggy Day Care, Home Boarding, Dog Walking, Pet Sitting and Puppy Care plus Pet Transportation services and they take pride in treating your dog as if they were our own. My Best Friend Dog Care has been operating its business and franchise since 2015 and is one to consider if you want to partner with a successful franchisor and benefit from an established business model.

How is My Best Friend Dog Care different from other dog care businesses in the UK?

My Best Friend is a hands-on dog care business with the flexibility for business owners to have a great work-life balance. Our model is designed to give franchisees the choice to take on all or some of the high-quality dog care services we provide.

It might be that you want to develop a dog walking business or build a team of Carers to provide a network of home borders or perhaps you want to operate a home-based doggy daycare centre. Whatever you want to do, we are the franchise for you.

What is the best feedback you have heard about your brand?

We have hundreds of 5 star reviews but I think the best accolade we have is that many of our clients book their holidays around our availability. They simply wouldn’t trust their best friend with anyone else.

Why is it worth investing in a My Best Friend Dog Care franchise?

My Best Friend have the most complete and cost-effective dog care franchise on the market today. Here’s what you get for under £10,000:

  • 5 year franchise with the right to renew at no extra cost
  • Secure cages and professional signage for your van worth £3,000
  • Free business insurance for your first year
  • First year’s home boarding licence
  • Premium listings on two of the UKs leading dog directories
  • Business cards, promotional flyers and info leaflets
  • Branded workwear
  • Dog tags
  • Laptop and printer
  • 3 month Google AdWords campaign
  • Local Facebook advertising to help get you started
  • Dedicated webpage optimised for your exclusive territory
  • Best in class Google search results

The average turnover in the first year of a My Best Friend Franchisee is £22,000 with our best performing business owner generating a fantastic £31,000! Mature businesses enjoy revenues of £75,000+

Note: Figures are taken from existing operations and in no way form part of a guarantee of income.

How long does the process of becoming a My Best Friend Dog Care franchisee take?

At My Best Friend Dog Care, we believe in doing things right. We allow a period of 30 days for you to complete a detailed business plan, with our help and support of course, and review all of the documentation. Once you are ready to sign we to move to the implementation and set up phase. This takes between 6 and 8 weeks but we are always happy to work at your pace.

What qualities does the ideal My Best Friend Dog Care franchisee possess?

Because our training and support are so comprehensive you do not need any prior business experience. All we ask is that our Franchisees share our passion for all things dog and are prepared to work hard to develop their business.

How much support and training is offered to your franchisees

Lots…. Some franchisees want more ongoing support than others and that’s just fine with us. We will provide you with as much help as you need. All we ask is that you put the time and effort in to grow and develop the business in your exclusive territory. In regard to the training, we believe we have the best package available today. Here’s what it includes:

2 days operational training at My Best Friend which includes:

  • Setting up your business
  • Sales and Marketing
  • Operating procedures
  • Customer service skills

2 days practical on site support:

  • Client assessments
  • Visiting local synergetic businesses
  • Carer assessments

My Best Friend Dog Care Diploma:

  • Module 1: Dog Psychology
  • Module 2: Recognising and Understanding Aggression
  • Module 3: Handling, Restraint & Transportation, Walking Equipment
  • Module 4: Safe and Responsible Dog Walking, First Aid and Hygiene
In what ways do you help My Best Friend Dog Care franchisees achieve a healthy work-life balance?

If, like me, you want to escape the rat race and do something you love then a My Best Friend Franchise is right for you. Before starting the business in 2015 regularly worked 60+ hours a week so I know how important a good work-life balance can be. This is something we discuss as part of the business planning process to make sure we help you get it right.

If you’re interested in starting your very own My Best Friend Dog Care franchise, please click the yellow button below.

Related Articles