We’re thrilled to share some incredible news: Poppies has just been awarded 5 Stars in the Best Franchise Satisfaction Awards, a recognition based solely on feedback from our own franchisees.
In an industry where trust, support and performance matter most — we’re proud to be leading the way.
Here’s what our franchisees had to say:
- 97% are satisfied with the training and support provided by Head Off
- 93% of new franchisees are satisfied with the initial training and support
- 97% agreed Head Office genuinely listens and responds to what matters most
- 90% believe we deliver a better service than local competitors
- 80% are satisfied with our culture — including feeling valued, respected, and aligned with shared goals
- 97% feel motivated to go the extra mile for customers
- 100% are committed to growing their business
📊 And here’s the key takeaway:
Poppies scored significantly higher than the industry average across every category.
This award isn’t just a badge — it’s a reflection of our values, our team, and our 45-year commitment to helping franchisees build businesses they love.
Thriving in a Changing Industry
Over the past few years, the domestic cleaning sector has evolved rapidly. Since the pandemic, demand for trusted, professional cleaners has surged, and Poppies has seen strong year-on-year growth — with customers placing more value than ever on hygiene, time-saving, and reliable support at home.
But while the market has expanded, so have the myths.
From our experience, prospective franchisees often hesitate to explore cleaning franchises due to a few common misconceptions:
- “I need cleaning experience” – You don’t. You need ambition, integrity and a willingness to learn.
- “I won’t be my own boss” – You absolutely will. Our franchisees run their own businesses, backed by our proven system and support.
- “I’m too busy” – Our model is designed to be scalable and flexible around your goals.
- “I’m not the right age” – Our franchisees come from every stage of life and career — from hospitality to engineering to early retirement planning.
Through in-depth training and a collaborative network culture, Poppies supports people from all backgrounds in building successful local businesses.
Here’s to building businesses that work — for you.