Drain Doctor is celebrating its 10-year anniversary this month, with plans to build on its growth and success of delivering a world class 24/7 plumbing and drainage service to thousands of domestic and commercial customers across East Anglia.
Acquiring the Drain Doctor franchise ten years ago, owners Rob and Sam Simpson have achieved key milestones during this period, including steadily growing the business year on year, reaching a £2 million turnover in 2018 and doubling its workforce. This expansion led to a relocation last year to larger premises in Woodbridge near Ipswich with a state-of-the-art environment to improve both business efficiency and communication for its employees and customers.
Covering six territories – Norfolk, Suffolk, Cambridgeshire, Essex and more recently, Kent and South East London – Drain Doctor Anglia has also been recognised for its outstanding commitment and performance by winning the prestigious accolade of ‘Franchisee of the Year’ in 2018 and other growth awards from the Drain Doctor network of 57 franchise locations.
Celebrating the occasion with champagne and cake, Rob Simpson said: “In 10 years, we have achieved a huge amount of growth and success and we are immensely proud of the business we have built. Today, we have 15 skilled and qualified technicians out on the road dealing directly with customers and seven support staff who are the day-to-day operations behind the business, providing a best-in-class service to our customers, some of whom have been with us throughout this decade.
“Our revenues have grown significantly over the years, and last year alone we reached our biggest turnover of £2 million, which is testament to the great team we have in place. 2018 was a year of expansion for Drain Doctor Anglia and 2019 has proved to be equally strong for the business. Our strong Code of Values and company ethos stands central around integrity and honesty and this has enabled us to provide a superior customer service for every job we carry out. It has been an incredible journey so far and the next ten years are going to be as exciting for us both personally and professionally.”