Meet our franchisees – Rosie, Hub Care Support, Exeter

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Whatever your background, in care or in a completely different industry, the Hub Care Support franchise is open to anyone who genuinely cares about those most in need in our communities, as one of our newest franchisees has discovered.

As the reputation of Hub Care Support grows, we’re getting used to word of what we and our franchisees can do spreading far and wide across the UK with enquiries springing up all around the country. Never in our wildest dreams would we have expected news of our service to reach as far as Uzbekistan! However, that’s exactly where we received our latest new recruit from as she stepped fresh off the plane and into the Hub Care Support training room in August 2023.

While Rosie is from the UK originally, her travels have taken her all over Asia and the Far East working as a school teacher and education development officer for both private and public bodies, with her most recently settling in exotic Samarkand with her husband. With problems with her husband’s health coinciding with her elderly mother needing more care in the UK, Rosie decided it was time to move back to the UK. She wanted to make sure she was creating a solid financial base for herself in her life, but was also determined to work for herself and move away from her previous teaching role.

“I’ve worked for other people my whole life, so being my own boss was the single biggest factor in my new search, and franchising seemed a great way to do this. “Rosie told us. “However, I was looking at education franchises in the UK and realised it just wasn’t for me. After working abroad, I found working in education here just wasn’t going to be right for me, so decided to branch out into other industries.”

Rosie has an interesting take one big reason why she has now shifted her career away from teaching to care: “Actually, it was inspired by my son’s geography homework! We were looking at age demographics for the UK, and I was amazed to see that the population doesn’t look like a triangle with lots of children at the bottom, but an upside triangle with a huge, growing number of older people with care needs. I started to think: ‘Why am I chasing a small demographic at the bottom end, when I could work for that bigger end of the triangle with all the demand?’”

However, in a story which will be very familiar to many of you now, Rosie’s decision to contribute something to the industry also stems from her own brush with the UK care system when finding appropriate care for her father.

“If you speak to my mother about her experiences during that time, she has absolutely nothing good to say about it. Carers would never arrive at a reliable time, and it was rarely the same person. She could never be sure whoever showed up would actually understand anything about her husband’s needs. That’s just not what any of us want for the people we love and care about.

“It wasn’t the carers’ fault – they were doing their best – but it was clear that the system was very strained. If only we had had this option to have a dedicated PA come in to look after my father every week, like you can with Hub Care Support, it would have been a game changer for the whole family.”

Rosie is very eloquent and emotive about her experiences, and her reasons for joining Hub Care Support. It is clear that care and compassion for others has been at least as important to her decision as running a successful business which meets an urgent need – the perfect combination in many ways!

“As an educator, I was very passionate about caring for the next generation. With Hub Care Support’s business model, I can care equally as passionately about caring for the oldest generation. The whole concept of giving everyone involved in the care process choice and control, this entire concept of how to deliver care, is going to have a really beneficial impact on quality of life for so many people. That’s why, when I read about Hub Care Support, I stopped browsing. It stopped me in my tracks.

I went away and thought about it for a few days. The elements of choice and control, and the dignity this model affords absolutely everybody involved in the process – carers, service users, family members – that’s what hooked me. If you need care, you should have choice, control and dignity over how you get that care. The happier you are, the better your quality of life, and the longer will be able to maintain the quality of life you deserve. The Hub Care Support franchise is an absolute win-win for everyone.”

Wonderful words, Rosie! We’re very happy to have someone like you as part of our team.

Could a Hub Care Support franchise be the answer you’ve been looking for on how to start a successful business which truly cares? One which can change people’s lives for the better and give them the care and support they deserve?

Get in touch today to find out more.

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