insight6 is a market-leading customer experience (CX) transformation business, currently regarded as one of the most prestigious franchise opportunities in the UK. Boasting an established base of over 1,000 clients across the UK and Ireland with offices worldwide and an industry reputation for... Read More

Accelerate your earning potential and own an industry-leading business with insight6...

Join a fantastic team and benefit from a flexible lifestyle improving customer experience within businesses as an insight6 franchisee.

insight6 Franchise

Previously known as Shopper Anonymous (mystery shopping and training experts), we have become the most prominent customer experience specialists in the country with a desire to expand our brand even further through franchising.

insight6 transforms businesses through customer experience reviews, training and development, customer journey mapping, mentoring and coaching, and focus and listening groups. We have worked with over 1000 clients across the UK and Ireland and equipped businesses with the fundamental tools and skills to optimise their customer experience.

insight6 represents one of the most prestigious franchise opportunities in the UK as a market-leading customer experience (CX) transformation business with an established base of over 1,000 clients across the UK and Ireland.

Franchising with insight6

Our franchise model revolves around a straightforward concept with a distinct difference. We provide a passionate, supportive, and accomplished team environment that empowers you to manage your territory and grow your operations quickly, ensuring you don’t feel alone throughout the process.

Your role as a CX Director will involve working alongside a range of clients, providing a tailored, high-quality evaluation of their customer experience. You will also be working proactively and collaboratively to ensure CX is at the heart of your client's company.

insight6 Franchise

The Ideal insight6 Franchisee

We are always on the lookout for prospective franchisees who could join our unique organisational culture and echo the fundamental values we hold. Our core values are centred around the following criteria:

  • Listening to the clients’ needs and their “pain”
  • Responding amazingly quickly to clients’ needs
  • Being very honest and open with the client about all of our work
  • Making our clients look good

As a potential insight6 franchisee, you will typically possess a strong sales background with experience in senior management and CX ethics. You should be capable of demonstrating a dedicated work ethic, personal drive, and a desire to go beyond your comfort zone to achieve the best outcomes.

Next Steps

We currently have several territories remaining across the UK! We welcome motivated and ambitious franchisees to enquire about becoming insight6 directors and drive forward insight6’s presence.

If you believe you have what it takes to become an insight6 CX Director, please fill out your details below.

Interested in starting a insight6 Franchise?

To contact insight6 for more information regarding their Franchise opportunity and speak to them directly with any questions you have, please complete the form below.


Comments? Questions?

By sending this message, you confirm that you agree to our Terms & Conditions and Privacy Policy.