insight6 Franchise

Unleash your potential as a business leader and revolutionise customer experience with an insight6 Franchise!

Are you someone with a senior business background looking to build your own business while maintaining a healthy work-life balance? Look no further than the insight6 franchise. With us, you can become the director of your own high-end company, transforming not only the future of British businesses but also your own future.

Who are insight6?

We are the UK's leading franchise dedicated to improving customer experience for businesses. We work with a wide range of customers to improve their overall customer experience, leading to better customer retention, increased sales, and higher profitability.

Originally starting as a mystery shopping company in Australia and New Zealand, we have grown to become the largest business of our kind in Australasia. Bringing our expertise to the UK, we now offer exceptional customer experience insights to various brands.

Since franchising, we have partnered with over 600 clients in the UK and Ireland, and we are now looking to add new partners to our expert network to meet the growing demand for our unique services.

Why Insight6

Businesses that prioritise customer experience in their decision-making processes are the most successful ones. Those who only focus on product and price are falling behind.

Our work is designed to enhance the perception of businesses in the customers' minds so they are more likely to recommend the brand to others. The professional services market has long since overtaken more traditional “mystery shopping” markets in the retail sector, as CX becomes the number one focus for every manner of business.

We offer six core services:

1. Mystery Shopping
2. Online Surveys – instant insight
3. CX Training & Development
4. Focus & Listening Groups
5. Mentoring & Coaching
6. Customer Journey Mapping

To date, we have conducted over 300,000 Customer Experience Reviews and Surveys and delivered countless hours of transformative training. Our partners service a diverse range of clientele, including professional services, groups and chains, and family-run businesses.

What can you earn with insight6?

The earning potential with insight6 is impressive. While it depends on factors like location and the local market, franchisees have been able to achieve a six-figure income by year 3.

The insight6 Training & Support

We're committed to supporting you throughout your franchise journey. Whether it's helping with running your business or answering any questions you may have, our head office team will always be there for you.

Our training program is designed to enhance your abilities and turn you into a specialist and leader in the field. With a combination of classroom-based and online training, we'll equip you with everything you need to succeed.

Your Investment

Each insight6 territory is assessed individually, based on existing customers, leads, and earning potential in both the short and long term, so the franchise fees vary; the upper and lower bounds typically fall between £38,000 to £48,000 (plus VAT).

While we don't provide direct financing, there are attractive options available to help with your investment. Major high street banks see franchising as a safe and secure way to start a business, and insight6's successful trading history supports this notion. Additionally, government-funded loans may be available, and we can guide you in the right direction for more information.

Next Steps

Are you ready to unlock a world of possibilities with an insight6 franchise?

If you're interested in finding out more about the insight6 franchise opportunity, take the first step towards a rewarding and successful CX business by completing the form below. Our team is eager to provide you with detailed information on the incredible opportunities that await you.